MomentumXAsia

1. Who We Are

MomentumXAsia Pte. Ltd. ("MomentumXAsia", "we", "us", or "our") operates the website at momentumxasia.com. We are an AI-first technology company providing end-to-end IT solutions and digital services.

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, and company name via contact forms and lead capture
Email address when subscribing to our newsletter
Conversation transcripts from our AI assistant (session-based)
Usage data via analytics (GA4, Mixpanel) — anonymised by default
Technical data: IP address, browser type, pages visited

3. How We Use Your Information

To respond to enquiries and deliver our services
To send newsletters you have subscribed to
To improve our website and AI assistant performance
To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services that may process your data:

Anthropic Claude API — AI assistant responses (no data retained by Anthropic per their API terms)
HubSpot — CRM for lead management
Resend — Transactional email delivery
Calendly — Meeting scheduling
Google Analytics 4 — Website analytics
Neon (PostgreSQL) — Database for conversation logs and leads

5. Data Retention

Contact and lead information is retained for 3 years unless you request earlier deletion. Newsletter subscription data is retained until you unsubscribe. AI conversation logs are retained for 90 days for quality improvement purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Data portability
Lodge a complaint with a supervisory authority

To exercise any of these rights, email us at privacy@momentumxasia.com.

7. Cookies

We use essential cookies for authentication and session management, and analytics cookies (GA4) for understanding site usage. You can disable analytics cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. The effective date at the top of this page will always reflect the most recent revision.

9. Contact

For any privacy-related questions, contact us at privacy@momentumxasia.com or via our contact page.